Sunday, November 15, 2026

UX features i find great.. and not so great

Dear Airlines: 

We do NOT want a round trip fare because if we miss the first leg, you treat the whole booking as no-show. So, please don't default to "Round Trip" when we are looking for a trip. We are old and irritated. We will just postpone the decision to book. 


Dear Quick Commerce: 

Dark Patterns are passe. We are basically incompetent. If we could get up and go to the grocery store, we would. Convenience is our golden pass. So just overcharge as much as you want, so long as you do it in 2 clicks or less. 


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