This insight came to me last week, while talking to a friend.
In mental health in general and suicide in particular, we advise our friends to get therapy. We all truly, sincerely believe that it is the right approach. And it is. In some ways.
But in these situations, intervention is not needed at 3 pm on a Saturday. It is needed from midnight to 2 am any day of the week.
Mental health triggers are not clean. They do not follow a pattern. But when they do strike, the person going through them is utterly, completely helpless.
Who is there at 2 am? Not the dearest friend. Not even a live-in partner. And definitely no therapist.
One does not have the mental capacity to dial a crisis helpline.
So, who is there? ChatGPT.
ChatGPT/LLMs:
A. Validate their feelings
B. Soothe the user effectively.
C. Reinforce your emotion - whatever it is.
This is exactly what an anxious/depressed/suicidal person needs - validation and soothing.
That's why, ChatGPT.
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