But the one liner stuck in the head. and later, it turned out to be one of the best pieces of advice i have heard and internalised. And like all elementary things that children do as a matter of course, i realised that a lot of adults do NOT do this. Over the years, from being a natural thing to do, it has become a conscious act of will, at times, even become a thing to be done for its own sake. But not once, has the advice failed one. It ALWAYS works.
- The credibility of the review goes up. When a review has both pros and cons, a lot more people trust the review.
- The person tends to not get defensive. This is the biggest advantage of this approach. Since you start with a compliment and end with another compliment, the receiver is not defensive. It helps.